The Power of Apology: Healing Steps to Transform All Your Relationships

Acknowledgments.

Introduction.

PART ONE: THE POWER OF APOLOGY.

Chapter 1. Apology Is for Everyone.

Chapter 2. Why Learning to Give, Receive, and Ask for Apologies Is So Important.

Chapter 3. Why Apologizing Is Difficult for Some and Too Easy for Others.

PART TWO: LEARN HOW TO GIVE A MEANINGFUL APOLOGY.

Chapter 4. The Right and Wrong Way to Apologize.

PART THREE: LEARN HOW TO RECEIVE AND ACCEPT APOLOGIES.

Chapter 5. Opening the Door with Empathy.

Chapter 6. Overcoming the Seven Obstacles to Forgiveness.

Chapter 7. There Is a Time to Forgive--and a Time to Forget About Forgiving.

PART FOUR: LEARN HOW TO ASK FOR AN APOLOGY.

Chapter 8. Silince Isn't Always Golden.

PART FIVE: TRANSFORM ALL YOUR RELATIONSHIPS THROUGH APOLOGY.

Chapter 9. Healing Your Relationship with Yourself.

Chapter 10. Healing Your Past, Step 1: Make Your Apology List.

Chapter 11. Healing Your Past, Step 2: Make Amends.

Chapter 12. Healing Your Family When There Has Been an Estrangement.

Chapter 13. Healing Your Marriage or Romantic Relationship.

Chapter 14. Teach Your Children Well.

Chapter 15. Healing Your Business Relationships Through Respect and Compassion.

Chapter 16. Conclusion: The Apology Movement.

Appendix: Two Ideas to Consider: Apology Circles and Restorative Justice.

References.

Recommended Reading.

Index.