Management for Quality in High-Technology EnterprisesISBN: 978-0-471-20958-4
Hardcover
456 pages
July 2002
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Introduction.
PART I: A SYSTEMIC APPROACH TO ORGANIZATIONAL TRANSFORMATION.
Chapter 1. A Systems View Of Organization.
Chapter 2. Systems: A General Concept.
Chapter 3. The Total Continuous Process of Improvement and Innovation (TCPI?) Marco System.
PART II: MANAGING A KNOWLEDGE-BASED ORGANIZATON.
Chapter 4. Organizational Learning.
Chapter 5. Systemic Problem Solving (SPS) as an Effective Way of Learning.
Chapter 6. Knowledge-Based Innovation.
Chapter 7. Knowledge Managers and Knowledge Workers.
Chapter 8. Knowledge Transfer and Knowledge Management.
PART III: MANAGING IN A GLOBAL ENVIRONMENT.
Chapter 9. On the Road to Globalization.
Chapter 10. Managing Mergers, Acquisitions, and Other Strategic Alliances.
Chapter 11. Globalization and Culture.
PART IV: SOME ASPECTS OF MANAGING QUALITY.
Chapter 12. Some Fundamental Concepts of Managing Quality.
Chapter 13. Managing Variation: A Requisite for Quality.
Chapter 14. Some Major Quality Initiatives.
Chapter 15. Achieving High Quality Through Transformational Changes.
PART V: RESHAPING THE ORGANIZATIONAL CULTURE.
Chapter 16. The System of the Organizational Culture.
Chapter 17. Managing the Core of the Organizational System.
Chapter 18. Values, Behavioral Standards, and Business Ethics.
Chapter 19. Symbols, Symbolic Actions, and Metaphors.
Chapter 20. Understanding an Organization's Behavior.
PART I: A SYSTEMIC APPROACH TO ORGANIZATIONAL TRANSFORMATION.
Chapter 1. A Systems View Of Organization.
Chapter 2. Systems: A General Concept.
Chapter 3. The Total Continuous Process of Improvement and Innovation (TCPI?) Marco System.
PART II: MANAGING A KNOWLEDGE-BASED ORGANIZATON.
Chapter 4. Organizational Learning.
Chapter 5. Systemic Problem Solving (SPS) as an Effective Way of Learning.
Chapter 6. Knowledge-Based Innovation.
Chapter 7. Knowledge Managers and Knowledge Workers.
Chapter 8. Knowledge Transfer and Knowledge Management.
PART III: MANAGING IN A GLOBAL ENVIRONMENT.
Chapter 9. On the Road to Globalization.
Chapter 10. Managing Mergers, Acquisitions, and Other Strategic Alliances.
Chapter 11. Globalization and Culture.
PART IV: SOME ASPECTS OF MANAGING QUALITY.
Chapter 12. Some Fundamental Concepts of Managing Quality.
Chapter 13. Managing Variation: A Requisite for Quality.
Chapter 14. Some Major Quality Initiatives.
Chapter 15. Achieving High Quality Through Transformational Changes.
PART V: RESHAPING THE ORGANIZATIONAL CULTURE.
Chapter 16. The System of the Organizational Culture.
Chapter 17. Managing the Core of the Organizational System.
Chapter 18. Values, Behavioral Standards, and Business Ethics.
Chapter 19. Symbols, Symbolic Actions, and Metaphors.
Chapter 20. Understanding an Organization's Behavior.
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