The QFD HandbookISBN: 978-0-471-17381-6
Hardcover
432 pages
February 1998
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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JACK B. REVELLE is leader of the Continuous Improvement Program at Hughes Missile Systems Company in Tucson, Arizona. JOHN (Jack) W. MORAN, PhD, CQM, CMC, is Chief Operating Officer of Changing Healthcare, Inc. which specializes in clinical and business consulting in the healthcare market. CHARLES A. COX, CMC, CQE, is principal consultant with The Compass Organization, Phoenix, Arizona.