Doing It Right the First Time: A Short Guide to Learning From Your Most Memorable Errors, Mistakes, and Blunders

GERARD I. NIERENBERG, whom Forbes dubbed "The Father of Negotiating Training," and The Wall Street Journal referred to as one of the "Eight Wise Men," is the author of over 20 books--translated into 20 languages--about negotiation and improving interpersonal skills, including the multimillion bestseller How to Read a Person Like a Book.