Model Letters and Memos: A Handbook for Scientists and EngineersISBN: 978-0-471-13917-1
Hardcover
256 pages
April 1996
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What Makes a Letter or Memo Effective?—12 Rules to Remember.
Why Some Letters and Memos Fail.
The Eleven Most Common Mistakes—How to Avoid Them.
The Seventeen Most Common Memo Mistakes—and Additional Advice.
Boilerplate for Successful Memos.
Boilerplate for Successful Letters.
Wrap-Up—Thirty-One Simple Tips and Rules.
Index.