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Textbook

Total Quality Management: A Cross Functional Perspective

Ashok Rao, Lawrence P. Carr, Ismael Dambolena, Robert J. Kopp, John Martin, Farshad Rafii, Phyllis Fineman Schlesinger
ISBN: 978-0-471-10804-7
Paperback
656 pages
April 1996, ©1996
List Price: US $219.95
Government Price: US $165.08
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