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Advanced QFD: Linking Technology to Market and Company Needs

ISBN: 978-0-471-03377-6
Hardcover
200 pages
September 1994
List Price: US $150.75
Government Price: US $104.28
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Quality Function Deployment.

Constructing Basic QFD Matrices.

Creative Expansion of the House of Quality and OtherMatrices.

Variations on a Theme: Customer-Oriented Product Concepting.

Linking QFD to Planning.

Technological Forecasting Applied to QFD.

Organizing and Launching a QFD Project.

Quality Function Deployment: Behavioral and OrganizationalAspects.

Voice of the Customer (VOC).

Some Parting Comments.

Index.

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