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Business Systems Engineering: Managing Breakthrough Changes for Productivity and Profit

ISBN: 978-0-471-01884-1
Hardcover
304 pages
January 1995
List Price: US $47.50
Government Price: US $24.22
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Business Systems Engineering: Managing Breakthrough Changes for Productivity and Profit (0471018848) cover image
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Learning: The Root of Change.

Innovation Seeks Productivity.

FOUNDATION OF BUSINESS SYSTEMS ENGINEERING.

Definition of Business Systems Engineering.

Elements of Business Systems Engineering.

TOOLS OF BUSINESS SYSTEMS ENGINEERING.

Process Analysis Measures Performance.

Benchmarking Introduces New Perspectives.

Information Technology Provides Enablers.

Policy Deployment Fosters Teamwork.

APPLICATIONS OF BUSINESS SYSTEMS ENGINEERING.

Engineering Product Design: Creating Competitiveness in theAutomotive Industry.

Engineering Manufacturing Systems: The Bandit Line atMotorola.

Engineering Customers Service: The Compaq Response to the Attackby Dell.

Engineering the Office: A Paperless Factory at USAA.

MAKING IT HAPPEN.

Lessons Learned from Engineering Business Systems.

An Invitation to Engineer Your Business System.

Chapter Notes.

Reengineering Bibliography.

Index.
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