The Bully-Free Workplace: Stop Jerks, Weasels, and Snakes From Killing Your Organization

Acknowledgments.

Preface.

1 Bullies and Bullying.

2 Workplace Bullying Defined.

3 Impact on Targeted Employees.

4 How Bullying Kills Good Organizations Like Yours.

5 An Illustrative Case.

6 Why Bullies Bully.

7 Social Influence: How Others Define Our World for Us.

8 A Model of Preventable Causes of Bullying.

9 Mobilize Your Organization: Leaders' Preparations.

10 Mobilize Your Organization: Managers' and Supervisors' Preparation.

11 Preliminary Steps to Address Workplace Bullying.

12 A New Role for Human Resources.

13 The Namie Blueprint to Prevent and Correct Workplace Bullying.

14 Sustain the Bully-Free Culture.

Appendix A: Macro-Bullying Trends That Make Workers Dispensable.

Appendix B: The Namie & Namie Bibliography.

Appendix C: Bullying Is Domestic Violence when the Abuser Is on Payroll.

Notes.

About the Authors.

Index.