Built on Values: Creating an Enviable Culture that Outperforms the CompetitionISBN: 978-0-470-90192-2
Hardcover
256 pages
February 2011, Jossey-Bass
Other Available Formats: E-book
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Foreword v
by Steven R. Covey
Introduction: Launching a Culture Change the Right Way ix
1 Is a values-based culture worth the effort? 1
2 So how’s that working for you?”: uncover your company’s true values 17
3 Craft your values blueprint: the foundation of everything 33
4 Fill your company with a players: a values-based way to hire 51
5 Let your employees impress you: implement a value-centered metrics system 71
6 Reward culture change: values as a competitive advantage 91
7 Astonish your employees: inspire culture change from the c-suite 111
8 Reinforce your values culture: be excessive about communication 129
9 Continuous discipline: create a plan for culture maintenance 151
Leader’s Toolbox 169
Notes 205
References 211
Acknowledgments 215
About the Authors 219
Index 221