The Other 80 Percent: Turning Your Church's Spectators into Active Participants

About the Jossey-Bass Leadership Network Series xi

Preface xiii

Introduction: Wandering Sheep xix

Part One: Listening

1. What Do You Hear from the Committed 20 Percent? 3

2. What Do You Hear from the Less-Committed 80 Percent? 23

3. How to Create a Listening Team 39

Part Two: Learning

4. Cultural Causes of the 80/20 Problem 59

5. Comparative Patterns in Churches 75

6. Misinformed Efforts to Build Participation 97

7. How to Create a Learning Team 117

Part Three: Leading

8. Start with What You Do Well 127

9. Create More Ways for People to Participate 143

10. Reach Toward Spiritual Growth and Development 165

Afterword: The Sheep Who Came Back into the Fold 173

Appendixes

A. Resources 175

B. Methods and Description of the Datasets 181

C. Sample Survey Questions 189

Annotated Bibliography 197

Acknowledgments 201

The Authors 203

Index 205