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Match: A Systematic, Sane Process for Hiring the Right Person Every Time

ISBN: 978-0-470-87898-9
Hardcover
240 pages
December 2010
List Price: US $24.95
Government Price: US $12.72
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Match: A Systematic, Sane Process for Hiring the Right Person Every Time (0470878983) cover image
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Preface the Awakening ix

Acknowledgments xv

Introduction 1

Match The Foundation 7

Chapter 1 Assume the Proper Mind-Set 9

Chapter 2 Begin with the Mission 17

Chapter 3 Assemble the Hiring Team 26

Chapter 4 Clarify the Corporate Culture 32

Match The Process 39
Phase I—Preparing the Recruiting Plan

Chapter 5 Create the Organizational Chart: Step 1 41

Chapter 6 Compile a Job Overview: Step 2 47

Chapter 7 Create the Competency Profile: Step 3 55

Chapter 8 Structure the Recruiting Plan: Step 4 77

Match The Process 89
Phase II—Implementing the Recruiting Plan

Chapter 9 Conduct the Phone Screen: Step 5 91

Chapter 10 Conduct the Face-to-Face Interview: Step 6 102

Chapter 11 Check References: Step 7 119

Chapter 12 Perform Background Checks: Step 8 128

Match The Process 131
Phase III—Executing the Hire

Chapter 13 Make the Decision: Step 9 133

Chapter 14 Extend the Offer: Step 10 137

Chapter 15 Receive Acceptance: Step 11 142

Chapter 16 Perform Onboarding: Step 12 146

Match The Process 153
Phase IV—Following Up

Chapter 17 Retain the Employee: Step 13 155

Chapter 18 Test the Return on Investment: Step 14 162

Chapter 19 Make the Process Stick: Step 15 169

Chapter 20 Foster a Culture of Effective Hiring: Step 16 177

Conclusion 183

Appendix I A Word about Contractors 189

Appendix II Sample Documents for Hiring a Controller 193

Appendix III The Cost of a Mishire: The Story of the Bad Controller 201

Appendix IV Onboarding Checklist 207

About the author 213

Index 217

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