Successful Service Design for Telecommunications: A comprehensive guide to design and implementation

Sauming Pang is a Principal Consultant at Infosys Ltd. She has of hands-on experience on launching new products as well as an excellent understading of the software and service development life-cycle in the telecommunication industry, having worked with many telco clients and  previously worked at Energis Communications Ltd and BT in areas such as Product & Services Development, System Integration and Verification & Testing.