Data Mining Techniques in CRM: Inside Customer SegmentationISBN: 978-0-470-74397-3
Hardcover
372 pages
March 2010
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Konstantinos Tsiptsis, CRM and Customer Intelligence
Manager, Eurobank, EFM, Greece
Antonios Chorianopoulos, Greek Ministry of Economy and Finance, Data Analysis Unit, MIS Service, Greece.