RFID for the Optimization of Business Processes

Preface

Foreword

1 Introduction

2 Vision, Reality, and Market Drivers

2.1 Process Drivers

2.2 Security as a Driver

2.3 Mandates, Mentors and Sponsors

2.4 Technology Drivers

3 The RFID Market

3.1 The RFID Value Chain

3.2 Trends in the RFID Market

3.3 Application-Specific Trends in the RFID Market

4 Business Process Structures

4.1 Evolution from Supply Chain to Supply Net

4.2 Strategies for Supply Chain Integration

4.3 Business Processes in the Retail and Consumer Goods Industry

4.4 Business Processes in the Packaging Industry

4.5 Business Processes for Container Systems and Returnable Transport Packaging Systems

4.6 Economic Viability Analysis Methods

5 Virtual Identities

5.1 Object Websites

5.2 The EPCglobal Network

5.3 RFID Standards

5.4 GS1 EANCOM EDI Standard

6 IT Architectures and Services

6.1 RFID and Higher-Level IT Architectures

6.2 Software Agents

6.3 Real-time Enterprise Infrastructure

7 Auto-ID/RFID Infrastructure

7.1 RFID Tags

7.2 RFID Readers and Antennas

7.3 Near-Field Technology (NFC)

7.4 Prerequisites for RFID Infrastructure Implementation

7.5 Global Positioning with GPS/GPRS

8 Consumer Protection and Data Protection in RFID Applications

8.1 RFID and Data Protection

8.2 General Data Protection Aspects

8.3 Data Protection Legislation Aspects of Scenario 1

8.4 Data Protection Legislation Aspects of Scenario 2

8.5 Data Protection Legislation Aspects of Scenario 3

9 RFID Legislation in a Global Perspective

9.1 RFID Scenarios

9.2 Fair Information Practices for Personal Data: Traditional Law

9.3 Fair Information Practices for RFID Data

9.4 RFID Law

9.5 RFID and Law: A Summary of the Situation in 2007

10 Applications

10.1 Logistics Processes at Hewlett-Packard

10.2 Mobile Maintenance at Fraport

10.3 Locating Cars at Dat Autohus

10.4 Locating Persons in Hazard Areas

10.5 Electronic Ticketing in Public Transport Systems

10.6 Application Scenarios for NFC Mobile Telephones

10.7 Monitoring Components in Computer Centres

10.8 Aircraft Seat Quick-Change at Lufthansa

10.9 Trolley Asset Management at the Finnish Post Office

10.10 Tracking Containers and Products at KPN in the Netherlands

10.11 RFID Optimizes Garment Logistics at gardeur

10.12 Agent Technology in Intralogistics Systems

11 Appendix

11.1 Bibliography

11.2 Information Sources on the Internet

11.3 Glossary

Index