Wiley.com
Print this page Share

IT Success!: Towards a New Model for Information Technology

ISBN: 978-0-470-72401-9
Paperback
192 pages
October 2007
List Price: US $45.00
Government Price: US $22.95
Enter Quantity:   Buy
IT Success!: Towards a New Model for Information Technology (0470724013) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

“Fifty years after the birth of corporate computing, IT today is still characterized by 50-70% project failure rates. Which is pretty scary when you come to think of it: either a goblin has cast a spell on a whole profession – or that profession is doing something fundamentally wrong”.

IT Success! challenges the widespread assumption that an IT department is like a building contractor whose project managers, architects and engineers (all construction industry terms…) are supposed to deliver systems on schedule, within budget and to spec. Michael Gentle explains why this is not possible, and turns conventional wisdom on its head by showing that: 

  • you cannot define an IT project in terms of contractual budgets and schedules
  • anything can change during the life of a project
  • what is eventually delivered can never be what is actually needed

He proposes a new model for IT in which the traditional client/vendor relationship, with its contractual commitments, is replaced by a shared risk/reward partnership geared towards workable results over time. Using real-world examples and a case study, the author walks you through the end-to-end processes of an IT department, covering subjects like demand management, investment planning, agile development and managing production applications.

Related Titles

Special Topics

by Walter J. Goralski, Cathy Gadecki, Michael Bushong
by Paul Coulton, Reuben Charles Edwards
with Helen Clemson
by Woody Leonhard, Katherine Murray
Back to Top