The Relationship Revolution: Closing the Customer Promise GapISBN: 978-0-470-68793-2
Hardcover
168 pages
March 2010
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Larry Hochman is one of the most popular keynote speakers in the world and a former European Business Speaker of the Year. He is a globally recognised expert on customer relationships, leadership and talent management.
Before beginning his speaking career twelve years ago, Larry held a number of senior positions at British Airways and the loyalty management company Airmiles in both New York and London. He was also a pioneer of corporate mentoring in Europe and has been the personal mentor to many Chief Executives all over the world.
Originally from America, Larry currently lives in both London and Venice.