Beyond Crisis: Achieving Renewal in a Turbulent World

Acknowledgements.

Introduction.

Part I What Happened?

Chapter 1: A Short History of the Crisis.

The roots of the financial crisis.

The role of the financial sector.

Personal, corporate and government debt.

Executive Summary.

Chapter 2: The New Operating Environment.

Demographics.

Economic development and social interactions.

Communications, science and technology.

Resource and other systemic challenges.

Executive Summary.

Chapter 3: What Lies Ahead?

The short term.

The medium term.

Longer-term scenarios.

Executive Summary.

Part II What Organisations Can Do.

Chapter 4: Organisational Design.

Aligned to the previous environment.

Dealing with the next decades.

Successful organisations in very challenging environments.

Executive Summary.

Chapter 5: Renewal.

Measuring renewal.

Firms' self-perceived weaknesses.

Hurdles to innovation.

Foxes and Hedgehogs: their roles in renewal.

The double-cone: a framework for Foxes and Hedgehogs.

Executive Summary.

Chapter 6: The Importance of Purpose.

Clarity of purpose.

Senior management and the Board.

Leadership.

Competence.

Setting a purpose.

Executive Summary.

Chapter 7: Five Qualities for Renewal.

The journey and destination.

Values.

Narrative.

Insight.

Generating Options.

Machinery.

Executive Summary.

Chapter 8: The Structure of Renewal.

Organisational change.

The Three Ring Circus.

Linking the Three Ring Circus.

Executive Summary.

Chapter 9: Managing Renewal.

Getting going.

Evolution of a PS-RO.

Managing a PS-RO system.

What about the workers?

The diagnostic tool.

Executive Summary.

Part III A Toolkit for Purposeful Renewal.

Chapter 10: Values.

Core Values.

The origins of Values.

Aligning your Values with a PS-RO.

Unlocking extraordinary competence.

Measuring behaviours.

Legacy.

Executive Summary.

Chapter 11: Insight.

Scenarios as a source of Insight.

Relationship of Insight to the other PS-RO qualities.

Methods for developing Insight.

Horizon scanning.

Forecasting as part of Insight.

The scenario process.

Describing the organisation.

Audit of exposure to risks.

Practical aspects of gathering Insight.

Quantifying scenarios.

Insight and the Three Ring Circus.

Executive Summary.

Chapter 12: Generating Options.

The Options journey.

Innovation.

Changing the portfolio.

Executive Summary.

Chapter 13: Narrative.

What is a Narrative?

The individual Narrative.

The organisational Narrative.

Developing organisational Narrative.

Executive Summary.

Chapter 14: Machinery.

Renewal.

The formal planning system: the role of the Three Ring Circus.

Five interlocking parts in the Machinery.

The '95'organisation.

The '99'organisation.

Groups.

Executive Summary.

Conclusion: A Purposeful Self-Renewing Organisation.

Endnotes.

Index.