Social Network Analysis in TelecommunicationsISBN: 978-0-470-64754-7
Hardcover
304 pages
May 2011
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Preface.
Acknowledgments.
Part I: Foundation of Social Network Analysis.
Chapter 1: An Introduction to Social Network Analysis.
Chapter 2: Formal Methods for Network Analysis.
Chapter 3: Theoretical Foundation.
Chapter 4: Measures of Power and Influence.
Part II: Social Network Analysis Case Study.
Chapter 5: Telecommunications Environment.
Chapter 6: Social Network Modeling.
Chapter 7: Assessing the Social Network Model.
Chapter 8: Evaluating the Business Results.
Chapter 9: Final Remarks for the Case Study.
Part III: SAS Capabilities for Social Network Analysis.
Chapter 10: Basic Statistics.
Chapter 11: Overview of the Link Analysis Node.
Chapter 12: Visualization Capabilities for Social Network Analysis.
Chapter 13: A Note about OPTGRAPH.
Bibliography.
About the Author.
Index.