Leading Change Step-by-Step: Tactics, Tools, and Tales

About the Author.

Introduction The Essentials of Leading Change Step-by-Step.

Step One Determining Your Change Strategy—and Making Your Plan.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Strategy/Action Aligner.

Tales.

Step Two Assessing Readiness—Where You Are Isn’t Necessarily Where They Are.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Readiness Rubrics.

Tales.

Step Three Analyzing the Stakeholders—Who Cares? Why? and What Can They Do About It?

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Stakeholder Strategizer.

Tales.

Step Four Minimizing Resistance—While Maximizing Your Tolerance for It.

Tactics.

Types of Resistance.

Essential Elements.

Common Mistakes to Avoid.

Tool: Resistance Reducer.

Tales.

Step Five Securing a Small, Early Win—Turning the Tide Toward the Results You Want.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Early Win Wonder.

Tales.

Step Six Engaging the Key Players in Planning—Achieving Collaboration Without Disintegration.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Collaborative Planning Parameters.

Action Planning Sheet.

Tales.

Step Seven Scaling and Sustaining—or All Your Effort Will Be for Naught.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: Scale and Sustainability Score Sheet.

Tales.

Step Eight Monitoring and Continuously Improving—Taking Advantage of the Changes You Will Encounter.

Tactics.

Essential Elements.

Common Mistakes to Avoid.

Tool: The 3 R’s: Review, Revise, Repeat.

Tales.

Conclusion Using the Tactics and Tools to Make a Real Difference.

Appendix Sample Completed Tools.