Workscripts: Perfect Phrases for High-Stakes ConversationsISBN: 978-0-470-63324-3
Paperback
256 pages
December 2010
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Recent economic upheavals have changed the workplace irrevocably. Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, communication between managers and employees is more important than ever in protecting our jobs and our competitive edge.
Stephen M. Pollan and Mark Levine, the bestselling authors of "Lifescripts," have written "Workscripts: Perfect Phrases for High-Stakes Conversations," a new book to help employees and managers communicate in the toughest workplace situations. Whether you're a manager or employee, Workscripts is filled with great situation-specific advice and scenarios you'll encounter, if not every day, at least every month in your working life, such as:
• Negotiating severance
• Performance reviews
• Responding to a pay cut
• Asking for a raise or promotion
• Terminating a friend
• Job interviews
• Dealing with difficult bosses