All Hands on Deck: 8 Essential Lessons for Building a Culture of OwnershipISBN: 978-0-470-59912-9
Hardcover
192 pages
July 2010
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Foreword xiii
Acknowledgments xvii
Introduction: Why a Culture of Ownership Matters xix
Chapter 1 Changing “Us and Them” to “We” 1
Chapter 2 Real Ownership Is of the Heart, Not of the Wallet 9
Chapter 3 Lesson 1: Start with a Mission that is Bigger Than the Business 19
Chapter 4 Lesson 2: Use Structure and Process to Create Culture 31
Chapter 5 Lesson 3: Build Culture on a Foundation of Values 43
Chapter 6 Lesson 4: Trust Is the Glue in a Culture of Ownership 51
Chapter 7 Lesson 5: Use Stories to Reinforce Cultural Norms 61
Chapter 8 Lesson 6: Invest in Character Building 73
Chapter 9 Lesson 7: Unleash Individual Creativity and Ingenuity 87
Chapter 10 Lesson 8: Everyone Is a Volunteer 99
Chapter 11 The Four Essential Elements of a Culture of Ownership 109
Chapter 12 It Takes Courage and Strength of Character to Be a Culture Leader 121
Chapter 13 A Culture of Ownership Is a Bilateral Relationship 129
Afterword 135
Appendix 1: Blueprinting the Invisible Architecture 137
Appendix 2: The Self-Empowerment Pledge 141
Appendix 3: Study Questions 147
Bibliography 151
About the Author 157
Services from Values Coach Inc. 159
Joe Tye’s Speaking Topics 160
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