The 2011 Pfeiffer Annual: Training

Preface.

The Difference Between Training and Consulting: Which Annual to Use?

Introduction to The 2011 Pfeiffer Annual: Training.

Experiential Learning Activities.

Introduction to the Experiential Learning Activities Section.

Experiential Learning Activities Categories.

**Generational Bingo: Celebrating Diversity (Joanne G. Sujansky and Jan Ferri-Reed).

Two Words or Less: Leadership Communication Technique (Nanci Appleman-Vassil).

Condemnations and Appreciations: Resolving Conflict (Izzy Gesell).

Balloon Bounce: Conducting Idea-Generating Meetings (Robert Alan Black).

Balloon Bounce: Exploring Interdependence in Relationships (Mark Isabella).

Maximize Your Resources: Experiencing a Non-Zero-Sum Game (Udai Pareek).

Ice Cream Company: Simulating Effective Team Roles (Beverly J. Bitterman).

Create a Sentence: Forming Small Groups (Amy Henderson).

Give 'Em an A+: Opening a Session (Lou Russell).

**Kartik: Mentoring a New Employee (Mitu Mandal, Rajinder Kaur Sokhi, and Devesh Nath Tripathi).

Leader or Manager: Determining the Difference (Homer H. Johnson0.

Delegation: Increasing Lead Worker Effectiveness (Deborah Spring Laurel).

Process Puzzles: Communicating a Process (Scott C. Thompson).

Editor's Choice.

Introduction to the Editor's Choice Section.

From Spark to Finish: Creating "Silent Puzzle" (Steve Sugar).

Presentation Skills Self-Assessment (Kristin J. Arnold).

Twelve Weeks of Creativity Tips (Robert Alan Black).

Inventories, Questionnaires, and Surveys.

Introduction to the Inventories, Questionnaires, and Surveys Section.

Assertiveness Training Assessment (Sushama Khanna).

Learning Styles Instrument for Students (LSI-S) (Surabhi Purohit).

Articles and Discussion Resources.

Introduction to the Articles and Discussion Resources Section.

Managing4Results™: Development Through a Disciplined Process (Susan Curtin and Eric Kaufmann).

**Becoming Competent About Competencies (Leonard D. Goodstein and Eric P. Prien0.

**The Four-Domain Competency Model: A Framework for Competency Modeling and Development (Prakash Krishnan Nair and Toby M. Egan).

**Preserving Trust While Downsizing (Inci Turkman and Zane L. Berge).

*Building a Learning Community with Social Bookmarking Technology (Chih-Hsiung Tu0.

**Organizational Learning Demystified: The Open Systems Organizational Learning Model and Knowledge Transfer (Christopher A. Chaves).

Strengths-Based HRD Audit (T.V. Rao).

Effective On-the-Job Training (Parth Sarathi).

The Total Learning Experience: Taking Care of All the Details (George C. Hall).

A Business Approach to Learning: Increasing Profits Through Marketing Methodologies (Ajay M. Pangarkar and Teresa Kirkwood).

**Using the Discovering Model to Facilitate Transformational Leadership Practices (Michael Kroth and Patricia E. Boverie).

**Leading Your Team Toward Psychological Well-Being (Cynthia Mathieu).

Contributors.

Contents of the Companion Volume, The 2011 Pfeiffer Annual: Consulting.

Pfeiffer Publications Guide.

*Cutting Edge Topics

**Organizational Dynamics Topics