The 2011 Pfeiffer Annual: ConsultingISBN: 978-0-470-59237-3
Hardcover
320 pages
November 2010, Pfeiffer
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Preface.
The Difference Between Training and Consulting: Which Annual to Use?
Introduction to The 2011 Pfeiffer Annual: Consulting.
Experiential Learning Activities.
Introduction to the Experiential Learning Activities Section.
Experiential Learning Activities Categories.
Signatures and Shoes: Breaking the Ice (Mahaveer Jain).
**Multicultural Environments: Sharing Emotions (Shruti Jain and Kriti Swarup).
Heroes: Exploring Who We Are (Ashley L. Foreman).
What's the Big Idea? Generating Alternatives (Frank A. Prince).
Elementary, My Dear Watson: Finding the Answer (Richard T. Whelan).
**Add, Revise, Delete: Building Agreement (David Piltz).
**The Strategic Handoff: Closing the Execution Gap (James Eicher).
**Team Guidelines: Establishing Group Norms (Beverly J. Bitterman).
Balloon Tower: Building Innovation and Collaboration (Rob Fletcher).
The Star Team! Determining Team Values (Cher Holton).
Scavenger Hunt: Developing the Team (Kay Hubbard and Ingrid E. Winters).
**Organizational Dynamics: Enhancing Global Team Effectiveness (Charlotte S. Waisman and Linda M. Bedinger).
Meet and Greet: Creating a Community (Robert Alan Black).
**Networks at Play: Practicing Organizational Communication (Maya Townsend).
**Competing Values Framework: Learning About Organizational Culture (Richa Awasthy).
What Did You Expect? Managing Change (Dennis E. Gilbert).
Editor's Choice.
Introduction to the Editor's Choice Section.
Strengths, Weaknesses, Opportunities, Threats: Facilitating a SWOT Analysis (Kris Downing).
Drug Rehabilitation Stakeholder Partnership Programs (Peter R. Garber and Lauren J. Garber).
Inventories, Questionnaires, and Surveys.
Introduction to the Inventories, Questionnaires, and Surveys Section.
**Organization Ethical Climate Self-Assessment (Terry Newell).
**Competitive Intelligence Scale for Organizations (CISO) (Sacip Toker and James L. Moseley).
Articles and Discussion Resources.
Introduction to the Articles and Discussion Resources Section.
Creating a Culture of Dreams Leads to Unparalleled Organizational Success (Jeri T. Denniston).
Are You Change Ready? (Lawrence Polsky and Antoine Gerschel).
**Encouraging Innovation: The Role of Leaders (Jan M. Schmuckler).
**Building Effective Communities: Defining Community and How to Build It Within Your Organization (Allison M. Lizzadro, Susan B. Cain, and Tim Buividas).
**The Execution Gap: Seven Questions You Must Ask (James Eicher).
Essentials of Group Presentations (Shruti Jain and Kriti Swarup).
**Creating and Leading Effective Virtual Teams (Diane M. Gayeski).
**Positive Team Coaching (Kathy Harman).
Harnessing the Potential of Organization Development (Avinash Kumar Srivastav).
The Magic of Dialogue: Empowering the Client (Mohandas Nair).
**Using Experiential Learning to Implement Organizational Change (Travis L. Russ).
**Leading a Service Culture (Susan J. Hoekstra).
Contributors.
Contents of the Companion Volume, The 2011 Pfeiffer Annual: Training.
Pfeiffer Publications Guide.
**Organizational Dynamics Topics.