Professional Microsoft Search: FAST Search, SharePoint Search, and Search Server

INTRODUCTION xxvii

PART I: INTRODUCTION

CHAPTER 1: WHAT IS ENTERPRISE SEARCH? 3

Why Enterprise Search? 4

How Enterprise Search Differs from Web Search 4

Enterprise Search Technology Overview 6

Microsoft’s 2010 Search Technology Road Map 8

Categorizing Your Organization’s Use of Search — Examples 9

The ROI of Search 11

The Search Center of Excellence 14

Summary 27

CHAPTER 2: DEVELOPING A STRATEGY — THE BUSINESS PROCESS OF SEARCH 29

Developing the Search Project Plan 30

Organizing for Success: the Search

Center of Excellence 34

The Process of Acquiring a Search Platform 35

Planning Your Deployment 54

After the Roll-Out 57

Summary 58

CHAPTER 3: OVERVIEW OF MICROSOFT ENTERPRISE SEARCH PRODUCTS 61

Understanding the 2010 Enterprise Search Product Line 62

SharePoint Server Search versus FAST Search for SharePoint 69

Typical Search Scenarios 73

Windows Desktop Search 78

Search in Exchange and SQL 81

Bing 84

Federation across Products 87

Summary 90

PART II: IMPLEMENTING SEARCH

CHAPTER 4: SEARCH WITHIN SHAREPOINT 2010 93

Searching with SharePoint 2010 93

SharePoint 2010 Search Architecture Overview 96

Deployment Planning 99

Installation and Configuration 104

Implementing Security 111

Capacity and Limitations 112

Topologies 113

Federation 114

Search User Experience 115

Operations 117

Summary 117

CHAPTER 5: FAST SEARCH WITHIN SHAREPOINT 2010 119

Search with FAST Search for SharePoint 2010 120

Summary 155

CHAPTER 6: CUSTOMIZING SEARCH WITH SHAREPOINT 2010 157

Search Architecture and Topologies 158

Developing with Enterprise Search 163

Customizing the Search User Experience 167

Search Connectors and Searching LOB Systems 172

Working with Federation 179

Working with the Query OM 183

Content Enhancement 190

Extending Search Using the Administrative OM 193

Summary 194

PART III: IMPLEMENTING SEARCH WITH ESP

CHAPTER 7: INTRODUCTION TO FAST ESP 197

ESP Product Overview 198

CTS and IMS 265

Summary 269

CHAPTER 8: CUSTOMIZATION AND DEPLOYMENT OF FAST ESP 5.X 271

The Big Picture: Why It’s Built This Way 272

Overview: How a Multinode Installation Works 277

Multinode Installation Prep Work 278

Unix-Specific Considerations 284

Reviewing a Three-Node Linux Installation 298

Backing Up Quiescent States 318

A Few ESP Terms You Might Come Across 319

Customizing the Document Processing Pipeline 320

Summary 332

CHAPTER 9: ADVANCED TOPICS 333

Scalability 334

Integrating with a Taxonomy 336

A Brief Overview of Other Advanced ESP Features 348

Summary 361

PART IV: ENTERPRISE SEARCH 2.0

CHAPTER 10: ENTERPRISE SEARCH IS SOCIAL SEARCH 365

Social Computing 366

Social Search 366

Social Search in SharePoint 2010 370

Extending Social Search 386

Summary 387

CHAPTER 11: SEARCH AND BUSINESS INTELLIGENCE 389

Search and BI Are Converging 390

Adoption of Search/BI Integration 403

Microsoft BI Overview 406

The Microsoft BI Indexing Connector 415

The Future of Search and BI 421

Summary 421

CHAPTER 12: THE FUTURE OF SEARCH 423

The Sorry State of Search 423

What You Can Do Today 438

Summary 439

APPENDIX: RESOURCES 441

Books 441

Microsoft Enterprise Search Sites 442

User Forums 442

Newsletters 442

Blogs 443

Vendor Blogs 443

Other Blogs 444

Trade Shows 444

INDEX 445