The Ethical Challenge: How to Lead with Unyielding IntegrityISBN: 978-0-470-57902-2
Paperback
306 pages
May 2003, Jossey-Bass
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Introduction: Teaching Your Values and Ethics Will Plant Them
Across Your Organization 1
Noel M. Tichy, Andrew R. McGill
PART 1 The Abuse 21
1 Business Ethics Reality Stunned Americans as Enron, Others
Misled Investors and Employees 23
Andrew R. McGill
2 Ethics and Culture of ServiceMaster Sustain Important Values
Over Time 53
C. William Pollard
3 Sustaining Business Ethics Requires Teachable Point of View
57
Jonathan Ward
4 Business Ethics in Skeptical Times 61
James A. Baker III
5 Peripheral Issues Can Evolve; "Core Ethics" Must Be Stable
77
C. K. Prahalad
6 We Need Great Leader-Teachers with Great Skills and High
Ethics 87
Robert E. Knowling Jr.
7 Ethics "Honor One's Self" In Your Business Behavior 101
Robert Dolan
PART 2 The Aftermath 105
8 Values: The Best Tools to Lead a Large Global Organization
107
Jeffrey Immelt
9 Competence Without Credibility Won't Win in the Long Run
125
Anjan Thakor
10 Leadership Dilemmas: Ethical Challenges Can Make or Break a
CEO 135
James Hackett
11 Ethics and Fundamental Decisions: The Internally Directed and
Other-Focused Mindset 159
Robert Quinn
12 Superstar Entrepreneur Meets Today's High-Bar Ethics: How
Trilogy Is a Very Different Software Company 171
Joe Liemandt
13 Ethics, Virtuousness, and Constant Change 185
Kim Cameron
14 The Best Ethical Choices Come When Long-Term Impact Rules
195
Tim Fort
PART 3 The Ethical Future 209
15 Students Meet Ethical Dilemmas in Their Workplace Challenges
211
Noel M. Tichy and Six MBA Students
16 Ethical Markets Are Essential for Trust, Global Development
231
E. LaBrent Chrite
17 Living Beautiful Values Every Day Makes Focus: HOPE Special
237
Eleanor Josaitis
18 Corporate Global Citizenship: The Ethical Path for Business
247
Noel M. Tichy, Andrew R. McGill
Acknowledgments 272
The Authors 274
Index 281