Never by Chance: Aligning People and Strategy Through Intentional LeadershipISBN: 978-0-470-56199-7
Hardcover
176 pages
February 2010
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Introduction.
Chapter 1 Vision: Begin With The End In Mind.
Case Study: Western Water Works Supply Company.
Chapter 2 Culture As A Competitive Advantage.
Case Study: Kowalski's Market.
Chapter 3 Relevance- Making Your Company Matter.
Case Study: Apple Stores.
Chapter 4 Customer Experience—It Is Your Brand.
Case Study: Pinnacle Financial Partners.
Special Report: Events As Strategy.
Chapter 5 The Intentional Leadership Mindset.
Index.
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