Essentials of Quality with Cases and Experiential Exercises

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This e-textbook option provides you with convenient and affordable access to your assigned textbooks and helps you prepare for class and exams. Plus, by giving you instant access from any computer or mobile device (like Apple and Android devices) and providing online tools like search, highlighting and note-taking, it allows you to study more efficiently, anywhere at any time. See all the benefits at coursesmart.com. Currently available in the U.S., Canada, Europe, the Middle East and regions of Africa, CourseSmart is a new way for faculty to review and compare textbooks and course materials. At CourseSmart, you get instant access to an online exam copy that is identical to the print version of the text. You can begin reviewing immediately--no need to wait for books to be shipped or to clutter up your office with unnecessary print copies. Using CourseSmart to review course materials will help bring down the cost of textbooks and reduce the environmental impact of printing and mailing examination copies. CourseSmart is also a great value for students. Students can purchase online versions of their course materials for an average of 50% percent less than traditional textbooks.

This title's test bank is available for use in Respondus' easy-to-use software. You can download the test bank for free using your Respondus, Respondus LE, or StudyMate Author software.

Respondus is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard, WebCT, Desire2Learn, eCollege, ANGEL and other eLearning systems.

In addition to a Respondus-formatted test bank, this title may also come with additional Wiley resources that can be uploaded into your LMS course. To see which resources are available, please click on the "Instructor Companion Website" link above, then click on "LMS Course Student Resources."

For more information on Respondus and the Respondus Test Bank Network, please visit www.respondus.com.