Business Restructuring: An Action Template for Reducing Cost and Growing Profit

Foreword ix

Preface xiii

Acknowledgments xvii

Chapter 1: Restructuring for Success: The 10-Minute Check 1

Why You Need to Restructure

Are Your Key Financial Indicators Telling You Something?

Notes

Chapter 2: The Playbook: A Comprehensive Approach 13

Creating a Foundation for Success

Flexible Platform for Achieving Results

Chapter 3: Putting the Playbook into Action 29

Building A Winning Team

Equipping Your Team With the Necessary Tools

Note

Chapter 4: Setting the Baseline 49

Moving from Unconscious Incompetence to Conscious Incompetence

You Are Here

How Fit Is Your Organization?

How Robust Are Your Processes?

Notes

Chapter 5: Ready to Launch 69

Kicking Off Your Restructuring Project

So You Think You Can Change?

Notes

Chapter 6: Executing the Framework 89

Moving from Conscious Incompetence to Conscious Competence

Organizational Efficiency

Business Process Improvement

Business Process Outsourcing

Business Process Outsourcing as a Key Enabler for Restructuring

Notes

Chapter 7: Leadership Essentials for Success 143

Do You Have What It Takes?

Plans versus People

Keirsey Temperament Sorter

Implication 1: Certain Leaders Have Certain Talents

Implication 2: Changing a Leader to Fit

Implication 3: Assessing and Aligning for the Right Roles

Case Study: Can We Compete in This Arena?

Notes

Chapter 8: Continuous Improvement 161

Moving from Conscious Competence to Unconscious Competence

CI Organization Structure and Roles

CI Dashboard

Training

Knowledge Management

Linkages to CI

Note

Chapter 9: Summary of Lessons Learned 181

Glossary 185

Index 199