Beyond Dealmaking: Five Steps to Negotiating Profitable RelationshipsISBN: 978-0-470-47190-6
Hardcover
304 pages
January 2010, Jossey-Bass
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Preface.
Introduction.
Part One: Why Relationships Matter.
1 The Goal Is Not a Good Deal, but a Good Outcome.
2 Even Monkeys Demand Fairness.
3 The Power of Us.
Part Two: The Mind of the Negotiator.
4 The Four Pillars of Relationship Negotiation.
5 Don't Feed the Bears!
6 Be Prepared.
Part Three: Five Steps to Success.
7 Goals—What You Really Want.
8 Routes—How to Get There.
9 Arguments—Making Your Case.
10 Substitutes—The Backup Plan.
11 Persuasion—Winning Them Over.
Part Four: Conclusion.
12 You Can Negotiate!
Appendix A: GRASP Negotiation Planner.
Appendix B: Post-Negotiation Evaluation.
Notes.
Acknowledgments.
About the Author.
Index.