Technology Scorecards: Aligning IT Investments with Business Performance

Acronyms and Abbreviations.

PART I INTRODUCTION.

CHAPTER 1 Why Projects Fail, Scorecards, and How This Book Is Organized.

PART II PROMISE OF TECHNOLOGY.

CHAPTER 2 Strategic Enterprise Management.

CHAPTER 3 Supply Chain Management.

CHAPTER 4 Product Life Cycle Management.

PART III SCORECARD METHODOLOGY TO ALIGN IT INVESTMENTS WITH BUSINESS PERFORMANCE (DELIVER ON PROMISE).

CHAPTER 5 Strategy.

CHAPTER 6 Realization Phase.

CHAPTER 7 Human Factors.

CHAPTER 8 Umbrella Considerations.

CHAPTER 9 Performance Management.

CHAPTER 10 Summary.

References.

Index.