Emotional Intelligence Skills Assessment (EISA) Participant WorkbookISBN: 978-0-470-46210-2
Paperback
144 pages
November 2009, Pfeiffer
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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The Emotional Intelligence Skills AssessmeEnmt o(EtiIoSnAa)l
Intelligence Skills Assessment (EISA).
Workshop.
Part I. Introduction and Overview.
Part II. What Is Emotional Intelligence and Why Is It Important at Work?
Part III. The Five Factors of Emotional Intelligence.
Part IV. Perceiving.
Part V. Managing.
Part VI. Decision Making.
Part VII. Achieving.
Part VIII. Influencing.
Part IX. Understanding Your Results.
Part X. Developing Your Emotional and Social Skills.
Development Exercises.
Development Strategies.
Resources and Endnotes.