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How NASA Builds Teams: Mission Critical Soft Skills for Scientists, Engineers, and Project Teams

ISBN: 978-0-470-45648-4
Hardcover
288 pages
July 2009
List Price: US $39.95
Government Price: US $21.42
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How NASA Builds Teams: Mission Critical Soft Skills for Scientists, Engineers, and Project Teams (0470456485) cover image
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Acknowledgments.

Introduction.

PART I: UNDERSTANDING AND ANALYZING CONTEXT.

CHAPTER 1 Think You Can Ignore Context? Hubble’s Flawed Mirror Might Wake You Up.

CHAPTER 2 Managing Social Context Manages Technical Performance.

CHAPTER 3 The 4-D System: A Simple Tool to Analyze Team and Individual Performance.

PART II: USING 4-D ASSESSMENTS AND REPRESENTATIVE RESULTS FROM NASA.

CHAPTER 4 The 4-D Assessment Process.

CHAPTER 5 NASA’s 4-D Teambuilding Results.

PART III: 4-D DIAGNOSTICS: HOW TO COLOR CODE YOUR TEAM’S CONTEXT.

CHAPTER 6 Using the 4-D System to Color Your Personalities.

CHAPTER 7 Using the 4-D System to Analyze Cultures.

CHAPTER 8 Incoherent Project Mindset Colors? Update Your Resume.

PART IV: SHIFTING THE CONTEXT.

CHAPTER 9 The Context Shifting Worksheet (CSW).

CHAPTER 10 Red Story-Lines Limit Team Performance.

CHAPTER 11 Manage Your Emotions to Manage Your Team’s Energy.

CHAPTER 12 People Need to Feel Appreciated by You.

CHAPTER 13 Mine the Gold in Your Shared Interests.

CHAPTER 14 People Need to Feel Included by You.

CHAPTER 15 Building Trustworthy Contexts.

CHAPTER 16 Creating the Future You Want.

CHAPTER 17 Your Team Can’t Afford Drama.

CHAPTER 18 Don’t Put Good People in Bad Places.

Epilogue: Hubble’s Legacy.

References.

Index.

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