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World Class IT: Why Businesses Succeed When IT Triumphs

ISBN: 978-0-470-45018-5
Hardcover
192 pages
December 2009, Jossey-Bass
List Price: US $45.00
Government Price: US $28.80
Enter Quantity:   Buy
World Class IT: Why Businesses Succeed When IT Triumphs (0470450185) cover image

Foreword, by John Boushy xi

The Author xvii

Acknowledgments xix

Introduction xxi

1. IT and Broader Company Vision 1

2. Principle 1: Recruit, Train, and Retain World Class IT People 15

3. Principle 2: Build and Maintain a Robust IT Infrastructure 35

4. Principle 3: Manage Projects and Portfolios Effectively 59

5. Principle 4: Ensure Partnerships within the IT Department and with the Business 97

6. Principle 5: Develop a Collaborative Relationship with External Partners 119

Conclusion 143

Notes 147

Bibliography 151

Index 155

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