Wrench in the System: What's Sabotaging Your Business Software and How You Can Release the Power to InnovateISBN: 978-0-470-41343-2
Hardcover
272 pages
August 2009
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It’s a question that most of us have given up trying to answer. Because the wrong supplier got chosen? Because IT has no idea about business? Because business has no idea about IT? Because the wording of the RFP was bad? Because things changed partway through the selection or development process? Who knows, so we shrug and creep from project hell to the new world…of what also turns out to be project hell.
All of these attempted answers have some validity but it’s
rare for a writer to come up with such a cogent, trenchant polemic
as Hambrose manages here. As you might expect, Hambrose focuses on
software design, suggesting that software given to users all too
often fails to reflect the way they work or want to work. So it
falls into disuse, is detested, or management comes up with some
spurious justification for the enormous amount of money invested in
it."
—Martin Veitch, CIO Magazine