Performance Management: Putting Research into Action

James W. Smither, Ph.D. is professor and Lindback Chair of Business Administration at LaSalle University. He has consulted for organizations such as JP Morgan Chase, BAE Systems, Prudential Securities, HotJobs.com, AT&T, Lucent Technologies, Deloitte & Touche, and United Airlines. He also has published over 30 scholarly articles and chapters and his research has been published in top-tier journals such as Personnel Psychology, Journal of Applied Psychology, and Organizational Behavior and Human Decision Processes. He is the editor of popular Performance Appraisals (1998, J-B).

Manuel London, Ph.D., is Director of the Center for Human Resource Management at Stony Brook University. He recently combined his interests in organization and individual assessment and development in his book, Leadership Development (LEA) and received the Book Award from the Society for Human Resource Management for Change Agents (J-B). London has been a member of several editorial boards, including the Journal of Applied Psychology; Personnel Psychology; Journal of Management; and Academy of Management Review.