Use the controls in the window below to browse, scroll, or search inside this book.
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
ISBN: 978-0-470-18908-5
Hardcover
336 pages
March 2008, Jossey-Bass
| List Price: | US $29.95 |
| Government Price: | US $16.32 |