Process Design: Making it Work: A Practical Guide to What to do When and How for Facilitators, Consultants, Managers and CoachesISBN: 978-0-470-18270-3
Paperback
288 pages
April 2008, Jossey-Bass
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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The Authors
Dorothy Strachan and Paul Tomlinson have been working together in process design and facilitation since 1974, serving clients across all sectors. They are partners in Strachan-Tomlinson and Associates (ST), a process consulting firm based in Ottawa, Ontario, Canada.
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