Shared Services: A Manager's JourneyISBN: 978-0-470-14663-7
Hardcover
256 pages
October 2007
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Preface.
Acknowledgements.
Chapter 1. Brown Fields, Green Fields, and Hazel Fields.
Chapter 2. Finally.
Chapter 3. You are Only as Good as Those You are Surrounded By.
Chapter 4. Decision Time.
Chapter 5. The Journey Begins.
Chapter 6. The Journey Continues
Chapter 7. Mission Accomplished.
Chapter 8. Location, Location, Location.
Chapter 9. A Tough Conversation.
Chapter 10. El Paso Goes Live.
Chapter 11. Teamwork.
Chapter 12. End to End Process.
Chapter 13. Process Steering Teams.
Chapter 14. Preparation.
Chapter 15. Dinner and a Meeting.
Chapter 16. Measure, Measure, Measure.
Chapter 17. Bonus Time.
Chapter 18. Pay Up.
Chapter 19. Allocation Time.
Chapter 20. Allocation Details.
Chapter 21. Perception Is Reality.
Chapter 22. Devil Is in the Details.
Chapter 23. The Next Steps.
Chapter 24. Smooth Running.
Chapter 25. The Meeting Continues.
Chapter 26. Best Laid Plans.
Chapter 27. Time for a Change.
Chapter 28. Opportunity.
Chapter 29. Growth.
Chapter 30. Hello and Goodbye.
Chapter 31. The Conference.
Chapter 32. Thanksgiving.
Index.
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