The Well-Managed Mental Health Practice: Your Guide to Building and Managing a Successful Practice, Group, or Clinic

Dedication.

Part A: Building a Practice.

Introduction.

1 Basic Mental Health Care Management Principles.

2 Customer Service.

3 Obtaining Third-Party Contracts and Working with Managed Care.

4 Other Means of Obtaining Referrals.

5 Hiring, Training, Paying, and Keeping Employees.

6 Developing a Positive Professional Reputation.

7 Effective Time Management.

Part B: Administrative and Documentation Procedures.

8 Billing Procedures.

9 Administrative, Clinical, and Safety Policies and Procedures.

10 Documentation Procedures.

End-of-Book Humor.

Index.