People and Organizations: Explorations of Human-Centered DesignISBN: 978-0-470-09904-9
Hardcover
472 pages
June 2007
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Preface.
The Author.
1: The Path of Serendipity.
2: Estimation, Mental Models & Teams.
3: Processes, Networks & Demands.
4: Tasks, Errors & Automation.
5: Failures, Detection & Diagnosis.
6: Displays, Controls, Aiding & Training.
7: Information, Knowledge & Options.
8: Products, Systems & Services.
9: Invention, Innovation & Options.
10: Challenges, Situations & Change.
11: Value, Work & Transformation.
12: People, Organizations, and Serendipity.
Index.