Collaborative Process Improvement: With Examples from the Software WorldISBN: 978-0-470-08460-1
Paperback
200 pages
March 2007, Wiley-IEEE Computer Society Press
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Preface.
How to Read This Book.
Introduction.
Special Thanks and Acknowledgments.
Chapter 1. Your World-Understanding Your Situation and Preparing First Steps.
Chapter 2. Welcome to the World-Establishing Advocates and Champions.
Chapter 3. Drawing Your Map-Initiating your CPI Program.
Chapter 4. World Vision-Training the Organization.
Chapter 5. World Views-Addressing the Capital Q.
Chapter 6. Around the World-Acknowledging Cultural Diversity.
Chapter 7. Move Your World-Managing Change.
Chapter 8. Rock Your World-Encouraging Process Perpetual Motion.
Chapter 9. Your World of Influence-Sneezing and Spreading the Improvement Virus.
Chapter 10. World Climate-Checking for Vital Signs.
Chapter 11. World Health-Evaluating Progress.
Chapter 12. World News-Rewarding and Recognizing Work.
Chapter 13. Modern World-Building Meaningful Quality Pictures.
Chapter 14. One World-Uniting Your Change Maps with the New World View.
Definitions.
Acronyms.
References and Resources.
Index.
Related Titles
Software Management
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