Trust, Complexity and Control: Confidence in a Convergent World

Introduction.

Part I. Confidence: trust and control.

1. Setting the scene.

2. The model of confidence.

3. Measuring confidence.

4. Comparative analysis of the model of confidence.

5. The dynamics of confidence.

6. The dark side.

Part II. Confidence and technology.

7. Impact of digital technology.

8. Digital security.

9. Confidence and networks.

10. Attacks on confidence.

11. Trust Enhancing Technologies.

Part III. Confidence in a convergent world.

12. Convergence and confidence.

13. Confidence creation in e-business.

14. Privacy and authentication.

15. Trust management.

16. Economy of confidence.

Index.