Constructive Dialogue Modelling: Speech Interaction and Rational Agents

Preface.

Acknowledgements.

Introduction.

Two Metaphors for Interaction Design.

Design Models for Interactive Systems.

Human Aspects in Dialogue System Design.

Dialogue Models.

Brief History.

Modelling Approaches.

Dialogue Management.

Constructive Dialogue Model (CDM).

Basic Principles of Communication.

Full-blown Communication.

Conversations with Computer Agents.

Construction of Dialogue and Domain Information.

Coherence and Context - Aboutness.

Information Sturcture of Utterances - New and Old Information.

Definitions of NewInfo and Topic.

Topic Shifting.

Information Management as Feedback Giving Activity.

Information Management and Rational Agents.

Dialogue Systems.

Desiderata for Dialogue Agents.

Technical Aspects in CDM.

Summary.

Constructive Information Technology.

Learning and Adaptation.

Cognitive Systems and Group Intelligence.

Interaction and Affordance.

Conclusions and Future Views.

References.

Index.