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Business Process Outsourcing: Process, Strategies, and Contracts, 2nd Edition

ISBN: 978-0-470-04483-4
Hardcover
584 pages
April 2007
List Price: US $210.00
Government Price: US $134.40
Enter Quantity:   Buy
Business Process Outsourcing: Process, Strategies, and Contracts, 2nd Edition (0470044837) cover image
Other Available Formats: Wiley E-Text

"This book provides a welcome and detailed account of what BPOs are, how to measure outsourcing performance..." (Government Opportunities, July 2007) 

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