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Business Process Outsourcing: Process, Strategies, and Contracts, 2nd Edition

John K. Halvey, Barbara Murphy Melby
ISBN: 978-0-470-04483-4
Hardcover
584 pages
April 2007
List Price: US $210.00
Government Price: US $134.40
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Business Process Outsourcing: Process, Strategies, and Contracts, 2nd Edition (0470044837) cover image
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.

"This book provides a welcome and detailed account of what BPOs are, how to measure outsourcing performance..." (Government Opportunities, July 2007) 

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