Business Continuity Strategies: Protecting Against Unplanned Disasters, 3rd Edition

Preface.

1 Defining the Problem.

Business Continuity Concerns.

Characteristics of a Sound Program.

Cost-Reduction Opportunities.

Need for Cost-Effective Solutions.

Backup.

2 Workplace Violence.

Background.

Liability.

Prevention.

Incident Response.

3 Final Reports of the Federal Building and Fire Investigation of the World Trade Center Disaster.

Introduction.

Increased Structural Integrity.

Enhanced Fire Endurance of Structures.

New Methods for Fire-Resistant Design of Structures.

Improved Active Fire Protection.

Improved Building Evacuation.

Improved Emergency Response.

Improved Procedures and Practices.

Education and Training.

Looking Forward.

4 New Contingency Program Paradigm.

Background.

Old Paradigm.

New Paradigm.

Transitioning to the New Paradigm.

5 Developing a Contingency Program.

Management’s Responsibility.

How Much Market Share Could Cost You?

Protect Against What?

Contingency Planning Requires Specialization.

Increased Technology Dependency.

Corporate Issue.

Contingency Program Phases.

Discretionary Expense.

Project Planning.

Awareness Education.

Business Impact Analysis.

Selecting a Methodology.

Implementation.

Maintenance and Testing.

6 Guidelines for Developing Contingency Programs at Multiple Locations.

Background.

Objectives and Scope.

Section I: Organization.

Section II: Standards for Implementation Planning.

Section III: Standards for Developing Interim Processing Strategies.

Section IV: Documentation Standards.

Section V: Standards for Ongoing Maintenance and Testing.

7 Conceptual Business Continuity Strategies for Loss of Computer Operations.

Policy and Strategy.

Executive Summary.

Glossary.

Index.