Emotions at Work: Theory, Research and Applications for Management

List of contributors.

Preface.

Part I: The nature of emotion.

Chapter 1: Varieties and functions of human emotion (Robb Stanley and Graham Burrows)

Chapter 2: Emotion, mood, and temperament: similarities, differences, and a synthesis (Elizabeth Gray and David Watson)

Chapter 3: Discrete emotions in organizational life (Richard Lazarus and Yochi Cohen-Charash)

Part II Measuring and assessing emotion at work.

Chapter 4: Emotions in the workplace: biological correlates (Maurice King).

Chapter 5: Measuring emotions at work (Roy Payne).

Part III Organizational influences on emotion.

Chapter 6: Affect at work: a historical perspective (Howard Weiss and Art Brief).

Chapter 7: Culture as a source, expression, and reinforcer of emotions in organizations (Janice Beyer and David Niño).

Chapter 8: Origins and consequences of emotions in organizational teams (Carsten de Dreu, Michael West, Agneta Fischer, and Sarah MacCurtain).

Chapter 9: Emotions and organizational control (Stephen Fineman).

Part IV: Managing emotions in the workplace.

Chapter 10: Helping individuals manage emotional responses (Rose Evison).

Chapter 11: Organizational management of stress and destructive emotions at work (Cary Cooper and Sue Cartwright).

Chapter 12: Emotion and offices at work (Ian Donald).

Part V: Emotions and the future.

Chapter 13: Future work and its emotional implications (Peter Herriot).

Chapter 14: Inner technology: emotions in the new millennium (Ayman Sawaf, Harold Bloomfield, and Jared Rosen).

Conclusion (Roy L. Payne and Cary L. Cooper).

Index.