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Textbook
Dialogue Mapping: Building Shared Understanding of Wicked ProblemsISBN: 978-0-470-01768-5
Paperback
256 pages
January 2006, ©2006
 This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
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Preface.
Acknowledgements.
Part I.
Chapter 1: Wicked Problems and Social Complexity.
Chapter 2: Building Shared Understanding.
Chapter 3: The Dialogue Mapping Experience.
Part II.
Chapter 4: IBIS: A Tool for All Reasons.
Chapter 5: The Dialogue Mapping Listening Cycle.
Part III.
Chapter 6: Question Types.
Chapter 7: Three Moves of Discourse.
Chapter 8: Limits of Dialogue Mapping.
Chapter 9: Decisions, Decisions.
Appendix.
References.
Index.
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