The Art of Better Retail Banking: Supportable Predictions on the Future of Retail Banking

About the authors

Hugh Croxford After a career in banking, Hugh now assists banks and IT companies in interim capacities, much of which involves creative writing.

Frank Abramson After a successful marketing career in FMCG, retailing and financial services at senior and Board levels, Dr Frank B Abramson co-founded The Relationship Consulting Group in 1992. Today he is CEO of RCG and also holds non-executive director posts with Intramezzo, Verdandi and M-I-G.

Alex Jablonowski Formerly, Alex held a number of senior roles in banking, latterly as CEO of a London based merchant and private bank and before that Managing Director responsible for international corporate and institutional banking at Barclays. He now has a number of advisory and non executive roles including the Highways Agency, Veterans Agency and Companies House.