Wiley.com
It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused (0470907398) cover image

It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused

ISBN: 978-0-470-90739-9
Hardcover
256 pages
February 2011
List Price: US $24.95
Government Price: US $12.72
Enter Quantity:   Buy
This is a Print-on-Demand title. It will be printed specifically to fill your order. Please allow an additional 10-15 days delivery time. The book is not returnable.
Learn more about this book
  • Press Release
  • Author Information
  • Related Websites

Michael A. Aun is a speaker, columnist, and full-time businessman who runs a network of insurance offices. He rose to international acclaim when he won the World Championship of Public Speaking for Toastmasters International (defeating speakers representing 150,000 Toastmasters from sixty-five countries). The National Speakers Association has honored him as a member of the Speakers Hall of Fame.